Refund Policy

At UPDEED, we aim for satisfaction in the services we provide. Below are our guidelines for refunds:

Campaign Creation Fees:

  • Refund Eligibility: Fees for campaign creation are non-refundable. Exceptions may be considered if a refund request is made within 24 hours of payment, provided no platform resources have been utilized.
  • Processing Refunds: Approved refunds are processed back to the original payment method within 10-14 business days.

Transaction Errors:

  • In case of a transaction error, please contact us immediately for resolution.

Cancellation Policy:

  • Cancellations must be requested at least 48 hours before the campaign launch. Each request will be evaluated on a case-by-case basis.

Contact Us:

  • For any issues or inquiries about our refund policy, please reach out to our support team at campaign@updeed.co
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