At UPDEED, we aim for satisfaction in the services we provide. Below are our guidelines for refunds:
Campaign Creation Fees:
- Refund Eligibility: Fees for campaign creation are non-refundable. Exceptions may be considered if a refund request is made within 24 hours of payment, provided no platform resources have been utilized.
- Processing Refunds: Approved refunds are processed back to the original payment method within 10-14 business days.
Transaction Errors:
- In case of a transaction error, please contact us immediately for resolution.
Cancellation Policy:
- Cancellations must be requested at least 48 hours before the campaign launch. Each request will be evaluated on a case-by-case basis.
Contact Us:
- For any issues or inquiries about our refund policy, please reach out to our support team at campaign@updeed.co